I was partly responsible for research and the creation of the physical signs as well as mapping the different user flows and pain points.
We presented the result with storytelling to the stakeholders for feedback
Parkster
UX Design
Application
Between 2013 to 2022 I acted as the association's only visual graphics and Design Lead.
We conducted a field study by interviewing users and by analyzing the ANPR flow in the real context of use to identify pain points. We mapped out the user flows and improved the communication where needed, both in the application and in the physical room.
Pain point
Flow map of user scenarios and their identified pain points.
Dream scenario
Flow map of the dream user scenario. Result from the research.
Apple pie topping cookie chocolate bar caramels cookie tiramisu gingerbread. Halvah chupa chups chupa chups cupcake muffin jelly-o sugar plum gummi bears tootsie roll. Chupa chups danish caramels marzipan liquorice chocolate cake jelly gummi bears lollipop.
Reflection
Lorem ipsum dolor sit amet
Parkster
UX Design
Application
Between 2013 to 2022 I acted as the association's only visual graphics and Design Lead.
I was partly responsible for research and the creation of the physical signs as well as mapping the different user flows and pain points.
We presented the result with storytelling to the stakeholders for feedback
We conducted a field study by interviewing users and by analyzing the ANPR flow in the real context of use to identify pain points. We mapped out the user flows and improved the communication where needed, both in the application and in the physical room.
Pain point
Flow map of user scenarios and their identified pain points.
Dream scenario
Flow map of the dream user scenario. Result from the research.
Apple pie topping cookie chocolate bar caramels cookie tiramisu gingerbread. Halvah chupa chups chupa chups cupcake muffin jelly-o sugar plum gummi bears tootsie roll. Chupa chups danish caramels marzipan liquorice chocolate cake jelly gummi bears lollipop.
Reflection
Lorem ipsum dolor sit amet
Parkster
UX Design
Application
The goal was to research how the Automatic Number Plate Recognition (ANPR) function could be made more clear to the user both in the application and in the physical room.
I was partly responsible for research and the creation of the physical signs as well as mapping the different user flows and pain points.
We presented the result with storytelling to the stakeholders for feedback
We conducted a field study by interviewing users and by analyzing the ANPR flow in the real context of use to identify pain points. We mapped out the user flows and improved the communication where needed, both in the application and in the physical room.
Pain point
Flow map of user scenarios and their identified pain points.
Dream scenario
Flow map of the dream user scenario. Result from the research.
Apple pie topping cookie chocolate bar caramels cookie tiramisu gingerbread. Halvah chupa chups chupa chups cupcake muffin jelly-o sugar plum gummi bears tootsie roll. Chupa chups danish caramels marzipan liquorice chocolate cake jelly gummi bears lollipop.
Reflection
Lorem ipsum dolor sit amet